When it comes to the impact brought by the accelerated component obsolescence, the risks of re-designing production line, inventory management for OEM and EMS, time cost to look for end-of-life and discontinued products are usually our first impression. But do you know consumer security and products recall rank the top two concerns in the supply chain.
According to
a recent survey by Smith & Associates, among 185 respondents (including distributors, EMS, OEM, ODMs, CMs and EOM), the majority of respondents thinks customer security are the most important issue; product recall ranks the second place. Other choices of potential negative impact address government regulations/legislation, counterfeit parts, reverse logics, e-waste and competitive/shortened device cycles.
Customer security, I believe, is a kind of loss which can not be solved simply via money. Once the product with security risks is available to customers, if there is no accident finally, it is lucky; but if something wrong, the nightmare begins. Market abounds these issues: the poor heater explodes and kills customers; charger burnt customers’ hands and family, the headphones deaf ears… Not only will customers become victims, the related manufacturers will see no other endings but huge loss even bankruptcy. In fact, maybe it is not their fault, it is the counterfeit part got from one source that leads to the failure of their product. However, customers will not hear the reason.
Days ago, two staffs of Foxconn in Zhengzhou China dropped again from the dormitory and died. It is reported the suicide has something with the iPhone5’s recall. Due to the quality problem, Foxconn has to recall 5 million of iPhone 5, which means workers must spends days for no reward. Who should be blamed, Apple also suffered loss in sales and reputation; Terry Gou, the president of Foxconn saw profit decline and loss of orders as well. No wonder product recall ranks the number two concern.
In order to avoid the customer safety and product recall caused by counterfeit discontinued parts, smart buyer and reliable source should be attentive. OEMSemi, a leading global independent distributor of obsolete components, is such a high-reliable choice.
Tags：
product recall, customer security,counterfeit parts